Return and Refund policy
The below Return and Refund policy will provide the context in which you are eligible for a return and/or a refund on your order.
How many days do I have to return or exchange an item?
All orders are eligible for a return or exchange of any item within 30 days of purchase. All items must be unworn, unwashed, unaltered, and returned in their original packaging.
How do I request a return?
Please submit your return request below. We will provide a pre-paid return shipping label. For damaged/defective items please see below.
Refunds:
What if I received a damaged or defective item?
Please contact our support team and we will give you a full refund.
If I am exchanging an item, when will I receive my exchange?
After we receive notification your return has been shipped (via tracking), we will process your replacement exchange order. You will receive an automated email when your exchange has been processed.
If I am returning an item for a refund, when will I receive my refund? For how much will the refund be?
After we receive your return, we will credit your original payment method. Please allow 3-5 business days for your refund to be processed by your bank before it will appear on your bank, credit card, or other payment method statement. We will refund you for all items that are returned, we will also refund you the cost of shipping.
Will you provide me with a shipping label?
Yes, we will provide a prepaid shipping label for all returns and exchanges.
What if I entered the wrong address?
While we are limited to changes on an order after it has been placed, we will make every effort to fix this if the order has not yet been prepared for shipment. Please contact us immediately.
We will also make every effort to get your order to you. You may, however, be responsible for shipping costs for the reshipment of your item(s).